Returns & Exchanges
At BellaVita Luxury, we strive to ensure your fragrance experience is exceptional, offering easy returns on damaged or incorrect items within 7 days of delivery. To maintain hygiene standards in beauty, we accept returns only on products that remain unopened and in their original premium packaging.
Initiate Your Request
Log into your account and visit the 'My Orders' section to select the items you wish to return, or email our support team with your order ID.
Verification & Approval
Upload clear photos of the product and its batch code; our quality assurance team will review the request within 24-48 hours.
Secure Packaging
Once approved, place the item back in its original luxury box and outer shipping carton to prevent any leakage or damage during transit.
Pickup & Refund
Our courier partner will collect the package from your doorstep, and your refund will be processed to the original payment method after a warehouse inspection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing